Feedbacks and Their Roles

What is the Net Promoter Score (NPS)? How to Create, Calculate & Analyze

Net Promoter Score (NPS) measures customer loyalty by asking how likely your customers are to recommend your brand. Learn how to calculate, analyze, and act on NPS to drive customer satisfaction and leverage customer sentiment analysis for deeper insights.

Prashant Sharma22 Feb 2025

How to Get Customer Satisfaction Survey Insights

Customer satisfaction surveys help businesses understand how happy customers are with their products and services. Tools like NPS, CSAT, CES, and milestone surveys reveal pain points and opportunities. By asking insightful questions and acting on feedback, companies can enhance experiences, foster loyalty, and expand their customer base.

Prateek Pundir28 Feb 2025

How to Analyze Churn Rate and Improve It

Understand why customers leave, not just how many. Analyzing churn helps uncover pain points, improve onboarding, and boost satisfaction. Use feedback, trends, and smart data to spot drop-offs and act early. Focus on customer success, adapt strategies, and keep engagement high to reduce churn and build lasting loyalty.

Prashant Sharma1 Mar 2025

How AI Can Predict Customer Churn Before It Happens

Discover how AI can analyze behavior, spot early warning signs, and predict customer churn before it happens—empowering you to take action and boost retention proactively using advanced sentiment analysis tools.

Prateek Pundir5 Mar 2025

How to Understand Customer Behavior and Measure Satisfaction

Signals from how users interact with your product show what they enjoy, where they face problems, and why they stop using it. These signals hold immense value in building better and more user-friendly experiences. Understanding these behaviors is crucial for measuring client satisfaction and improving overall customer experience measurement.

Prashant Sharma8 Mar 2025

Questions to ask your users for an on-site survey

Unlock valuable insights with these key questions during an on-site survey to enhance your user experience, improve your website, and drive conversions. Ask the right questions to understand and serve your users better!

Prateek Pundir12 Mar 2025

How to Use Customer Surveys to Build a Powerful Brand Identity

Use strategic surveys to bolster your brand identity! Learn about customer attitudes, tastes, and values, and then leverage this information to improve your brand and create more meaningful, authentic relationships with your audience.

Prashant Sharma15 Mar 2025

How to Increase Your Reputation Online to Gain More Users and Customers

Isn't reputation everything today? Learn how to increase your reputation to gain more audience to your site using surveys.

Prateek Pundir18 Mar 2025

Feedback Gamification: Making Customer Feedback Fun & Engaging

Make customer feedback a fun and engaging experience with gamification. Increase participation, uncover richer insights, and form stronger bonds—one engaging response at a time.

Prashant Sharma22 Mar 2025