We used to spend hours reading through customer feedback manually. Feedal's AI analysis cuts that down to minutes. The sentiment tracking helped us identify a product issue before it became a bigger problem.
Sarah Chen
Product Manager
Complete feature set
Features
That Simplify
Forms and Surveys
From building your first form to understanding thousands of responses — here's the full platform, feature by feature.
No credit card required Free to use Setup in 5 minutes
app.feedal.io · AI Insights
Overview
Responses
AI Insights
Share
AI Insights — NPS Survey Q1
847
Responses
↑ 23%
78%
Positive
↑ 4pts
3
At-risk
flagged
Overall sentiment78% positive
Top themes
🚚 Delivery 💬 Support 🚀 Onboarding 💰 Pricing
✦ AI Summary — Shipping delays are the fastest-growing complaint — 4 mentions in 24h. Recommend escalating to ops immediately.
✦ Deep dive
The Features That Set
Feedal Apart.
Six capabilities that work together — from the moment you build a form to the moment your team acts on the insight.
✦
AI Form Builder
Describe it in plain English — Feedal builds the whole form. Or use the drag-and-drop Studio with live preview, conditional logic, and in-editor AI that rewrites any question in one click.
✦ NPS survey for SaaS customers… Generate
1 How satisfied are you with your experience? Rating
2 How likely are you to recommend us? (0–10) NPS
3 What worked best for you? Text
4 Where should we improve? Priority
⚡
Real-Time Monitoring
The moment a negative pattern emerges, it gets flagged, scored by business impact, and routed to the right person. Automatically. Most tools tell you last week's story — Feedal tells you right now.
Live Response Feed 3 new
HIGH
Delivery took 3 weeks — unacceptable
Sarah K. · 2 min ago · Score 2/10
MED
Support response time could be faster
Marcus T. · 8 min ago · Score 6/10
POS
Best onboarding I've ever had!
Ananya R. · 12 min ago · Score 10/10
⚡
AI Alert — Delivery pattern detected
4 mentions in 24h. Escalate to ops team?
◆
AI-Powered Analysis
Every response goes through 30+ AI checkpoints — sentiment scoring, topic clustering, urgency detection, churn risk flagging. You get a plain-English summary with recommended actions in seconds, not hours.
Automatic sentiment scoring on every response Topic clustering — see what customers keep mentioning Churn risk detection before customers walk away Smart prioritisation — AI ranks what to act on first Plain-English summaries for product, CS & leadership
AI Insights Dashboard ● Live
847
Responses
↑ 23%
78%
Positive
↑ 4pts
3
At-risk
flagged
🚚 Delivery 💬 Support 🚀 Onboarding 💰 Pricing
✦ AI Summary — Shipping delays are the fastest-growing complaint — 4 mentions in 24h. Recommend escalating to ops immediately.
◎
Share & QR Distribution
Copy a link, embed a snippet, send via email, or generate a custom QR code in 6 styles. Download in SVG, PNG, JPEG, or WebP — your form reaches customers on any surface, online or offline.
Link & QR
Embed
Email
fed1.io/f/ap2vkz
Copy
Classic
Rounded
Dots
↑
External Data Analysis
Already sitting on spreadsheets of customer data? Upload your CSV and Feedal's AI runs the same analysis — sentiment, themes, trends — across data you've never had time to read manually.
📊
Drop your CSV or click to upload
customer_feedback_Q1.csv73%
Sentiment scoring — done
Theme clustering — done
Generating AI summary…
⌗
Integrations & Webhooks
Feedal fits inside the tools your team already uses. Route critical feedback to Slack, create Jira tickets automatically, update HubSpot — all the moment a response arrives.
Slack — real-time alerts in any channel HubSpot & Salesforce — sync feedback to your CRM Jira & Notion — auto-create issues from feedback Zapier — connect to 5,000+ apps without code Webhooks — push to any custom endpoint
Integrations · Connected
S
Slack
Connected H
HubSpot
Connected J
Jira
Connect → N
Notion
Connect → ✦ Full feature set
Every Feature, Explained.
Everything Feedal offers — from core form-building to advanced AI analysis. Click any feature to learn more.
Dynamic Form Builder
AI-generated or drag-and-drop. Any form, live in minutes.
AI-Powered Analysis
Sentiment, themes, urgency — surfaced automatically.
External Data Analysis
Upload CSVs and analyse historical feedback with AI.
Form Response Analysis
Trends and intent across every submission, in one dashboard.
Real-Time Monitoring
Live alerts the moment something needs your team's attention.
Smart Prioritization
AI ranks what matters most so teams focus on what counts.
Advanced Analytics
Deeper reports across 30+ data points for product and CX teams.
Customisable Templates
15+ proven templates — launch and make them yours.
White-Labelled Forms
Full brand control. No Feedal logo, ever.
Multi-Channel Distribution
Web , Embed to website , Email , WhatsApp or QR Codes — one form everywhere.
Webhook Integration
Connect Feedal to any tool in your workflow to ease work.
AI Form Analyser
Detect weak questions and improve response quality automatically.
Why Feedal Beats Basic Form Tools?
Most tools stop at "submission received." Here's what you get with Feedal that you won't find elsewhere.
Capability
Other Forms
Feedal
Build and publish forms
✓
✓
AI form generation from prompt
✗
✓
In-editor AI writing assist
✗
✓
Customisable QR code styles
✗
✓
AI sentiment analysis
✗
✓
Topic & theme clustering
✗
✓
Churn risk detection
✗
✓
Historical CSV analysis
✗
✓
Plain-English AI summaries
✗
✓
Real-time critical alerts
Basic
✓
White-labelling
Paid add-on
Included
What teams say about Feedal's feedback features
Free forever You're one form away
You're one form away
from knowing
Most people spend weeks collecting feedback and still don't know what to do with it. With Feedal, you'll know by tonight.
Build your first form → FAQ
Good questions.
Straight answers.
What makes Feedal different from Typeform or Google Forms? +
Those tools collect. Feedal collects and understands. Our AI automatically scores sentiment, groups themes, flags urgent issues, and writes plain-English summaries — so your team acts instead of analyses.
Can I create forms without technical skills? +
Absolutely. Describe your form in plain English and the AI builds it — questions, logic, and thank-you screen included or use the pre-added template to customize according to your needs. No code, no configuration, no designer needed.
Can I bring in feedback I've already collected? +
Yes. Upload a CSV from any source — Google Sheets, Typeform exports, support tickets — and Feedal's AI analyses it the same way it handles live responses. Instant insights from data you thought you'd have to read manually.
How does the AI analyse responses? +
Every response goes through 30+ checkpoints: sentiment scoring, topic clustering, urgency detection, churn risk flagging. You get a clean summary with recommended actions — typically within seconds of a response arriving.
What integrations does Feedal support? +
Feedal connects to Slack, HubSpot, Notion, Jira, WhatsApp, WordPress, Shopify, and more. Webhooks let you connect to anything else in your stack.