Stay informed with live feedback tracking and smart alerts

Get live sentiment tracking and smart alerts to keep you informed about customer feedback and experience shifts as they happen. Never miss critical feedback that requires immediate attention.

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Real-Time Monitoring

Real-Time Dashboard Features

Our real-time monitoring system provides instant visibility into customer feedback as it arrives, with intelligent alerts that help you prioritize responses and identify trends as they emerge.

  • Live Sentiment Tracking
    Live Sentiment Tracking

    Watch sentiment scores update in real-time as feedback comes in, giving you immediate visibility into customer satisfaction trends.

  • Smart Alert System
    Smart Alert System

    Receive instant notifications for critical feedback, negative sentiment spikes, or when specific keywords are mentioned, enabling proactive response.

Who Uses Real-Time Monitoring

Real-Time Monitoring
  • 1. Support Teams

    Support teams use real-time monitoring to identify urgent issues, track response times, and ensure critical customer concerns are addressed immediately.

  • 2. Executive Leadership

    Executives leverage real-time dashboards to monitor overall customer health, track key metrics, and make informed strategic decisions based on current customer sentiment.

  • 3. Product Teams

    Product teams monitor feedback in real-time to quickly identify bugs, usability issues, or feature requests that need immediate attention or prioritization.

Real-Time Monitoring

Advanced Monitoring Capabilities

Beyond basic tracking, our real-time monitoring includes predictive alerts, trend analysis, and automated workflows that help you stay ahead of customer issues.

  • 0 /7
    Monitoring Availability
  • 0 %
    Real-Time Updates
Real-Time Monitoring

Real-Time Dashboard Features

Our real-time monitoring system provides instant visibility into customer feedback as it arrives, with intelligent alerts that help you prioritize responses and identify trends as they emerge.

  • Predictive Alerts
    Predictive Alerts

    AI-powered alerts predict potential issues before they escalate, giving you time to proactively address concerns.

  • Trend Detection
    Trend Detection

    Automatically detect emerging trends and patterns in feedback, helping you identify opportunities and risks early.

Connect with Feedal clients

We Always Want to Connect with Our Clients

We believe in making AI-powered feedback solutions accessible and beneficial for organizations of all sizes. We look forward to partnering with businesses to help them achieve their customer experience and growth goals.