Build your survey
Type a prompt or pick an industry template — NPS, post-purchase, course feedback, guest satisfaction — and Feedal builds it instantly. Live in minutes.
Built for every industry
One Platform. Built for How You Work.
SaaS, e-commerce, retail, education, hospitality, or just you — Feedal adapts the templates, the AI analysis, and the alerts to fit your world. Same platform, tailored to your industry.
Choose your industry
Built for however you sell, serve, or teach.
Every industry has its own language, workflows, and risks. Feedal's templates, AI analysis, and alerts are tailored to match — pick yours below.
SaaS & Digital
For founders, product & CS teams
NPS surveys, churn detection, and product feedback — analysed automatically, so your team acts instead of reads.
- NPS & churn-risk detection
- Product feedback ranked by AI
- Slack, Jira & HubSpot alerts
E-Commerce
For Shopify, WooCommerce, Wix & WordPress stores
Post-purchase surveys, product reviews, and return-risk detection — install as a plugin, live in minutes.
- One-click install on your store
- Return-risk detection on orders
- Product feedback ranked by AI
Retail
For stores, chains & franchise groups
In-store QR surveys, staff service ratings, and stock signals — compared location by location.
- QR codes for checkout & receipts
- Service issues flagged by store
- Multi-location comparisons
Education
For schools, colleges & online programs
Course feedback, student satisfaction, and dropout-risk detection — built for the academic term.
- Course & module satisfaction
- Dropout-risk language flagged
- Curriculum feedback, ranked
Hospitality
For hotels, restaurants & resorts
Post-stay surveys, dining feedback, and service alerts — property by property, before reviews go public.
- QR codes in-room & at-table
- Service issues before TripAdvisor
- Multi-property comparisons
Individuals
For freelancers, creators & everyday use
Personal projects, side hustles, and one-off surveys — the same AI analysis, free forever.
- Free forever, no credit card
- AI-built forms in seconds
- Every template, unlocked
How it works
Three steps. Whatever you run.
The workflow stays the same no matter your industry — only the templates and the AI's calibration change to fit.
Collect from anywhere
Embed on a site, install as a plugin, print a QR code, or send a link. Every channel and every location feeds into one unified dashboard.
Get AI insights instantly
Feedal's AI reads every response — sentiment, risk signals, themes — and tells you exactly what to act on. Calibrated for your industry, out of the box.
Every industry, every plan
One platform. Every workflow.
These core capabilities ship with every industry template — no matter what you're building feedback for.
AI Form Builder
Describe your survey in plain English and Feedal builds it — or use the drag-and-drop builder for full control.
Learn more →AI-Powered Analysis
Sentiment, themes, urgency, and risk — every response scored automatically, calibrated to your industry.
Learn more →Real-Time Monitoring
Critical feedback is flagged and routed to the right person the moment it arrives — not next week.
Learn more →Multi-Channel Distribution
Link, embed, QR code, or plugin — reach people wherever they already are, online or in person.
Learn more →Smart Prioritization
AI ranks every response by impact and urgency, so your team always knows what to act on first.
Learn more →White-Labeled Forms
Every survey carries your brand, not Feedal's — on any industry template, at every plan tier.
Learn more → Real people. Real results.
Six industries. One reason they all switched.
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We went from spending four hours a week reading NPS responses to four minutes reviewing Feedal's AI summary. The churn risk detection alone saved us two enterprise accounts in the first month.
Mike alviza
Head of Product
Free forever plan available You're one survey away
You're one survey away
from knowing what they actually think.
Whatever industry you're in, most teams spend weeks collecting feedback and still don't know what to do with it. With Feedal, you'll know by tonight.
Build your first survey → FAQ
Good questions.
Straight answers.
Which industries does Feedal support? +
Feedal has dedicated templates and AI calibration for SaaS & digital, e-commerce, retail, education, hospitality, and individuals. Each comes with industry-specific templates, risk detection tuned to that world, and integrations that make sense for how you work.
What if my business doesn't fit neatly into one category? +
That's fine — the underlying platform is the same for everyone. Pick whichever industry page feels closest, start from that template set, and customise every question with the drag-and-drop builder. Nothing is locked to a category.
Do I need different plans for different industries? +
No. Every plan tier includes every industry's templates and features. The "Built For" pages exist to help you find the right starting point faster — not to gate functionality behind a specific vertical.
Can I use Feedal for more than one industry at once? +
Yes. Many agencies and multi-brand teams run feedback for a SaaS product and an e-commerce store from the same account. Just mix and match templates from any industry — they all live in the same workspace.
Is there a free plan no matter which industry I pick? +
Yes. Feedal's free plan includes form building, every industry's templates, AI-powered analysis, and real-time monitoring — enough to run your first survey and see AI insights before committing to a paid plan. No credit card required to start.